Support

Contact Opalyn support

For account, export, deletion, trial, online sync, subscription restore/status, or security routing questions, email opalyn@stanciohub.com.

Email: opalyn@stanciohub.com
Support policy: /legal/support/
Security reports: /legal/security/

Support scope

Login and account access.
Offline workspace and backup/restore questions.
Online tenant setup, trial status, subscription restore/status, and sync issues.
Data export and deletion requests.
Bug reports and security issue routing.

Normal support is FAQ-first and self-service. LLM-assisted help may be used where available, but support does not mutate tenant, billing, entitlement, staff, deletion, or security data without verified owner-operator action.